About this role
Job Overview
We are seeking a motivated, confident, and customer-focused Sales Staff member to promote and sell the company’s products or services. The successful candidate will be responsible for assisting customers, identifying sales opportunities, achieving sales targets, and maintaining positive customer relationships.
Key Responsibilities
- Welcome customers and assist them in selecting suitable products or services.
- Explain product features, benefits, prices, and available offers.
- Identify potential customers and develop sales opportunities.
- Meet assigned sales targets and contribute to business growth.
- Respond to customer inquiries and resolve complaints professionally.
- Maintain accurate records of sales, orders, and customer interactions.
- Monitor product availability and report stock shortages.
- Follow up with customers to encourage repeat business.
- Maintain an organized and presentable sales area.
Requirements and Qualifications
- Minimum of a secondary school certificate.
- Previous sales or customer service experience is an advantage.
- Excellent communication and interpersonal skills.
- Good negotiation and persuasion abilities.
- Basic numerical and record-keeping skills.
- Confidence, honesty, and a positive attitude.
- Ability to work towards targets and collaborate with a team.
Ideal Candidate
The ideal candidate should be persuasive, proactive, customer-oriented, and committed to achieving sales goals.