Sales Specialist, PD (Victoria)

Sales Specialist, PD (Victoria)

Melbourne, Australia

Job ID

JR - 198390

Category

Field Sales

Date posted

10/08/2026

Location

Melbourne, Australia

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Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Position: Sales Specialist, PD (Victoria)

Responsible Territory: Victoria

Type: Permanent

Office

Location

Remote

Report: Sales Manager PD, (ANZ)

Job Scope: To deliver designated territory Sales targets and other related Key Performance Indicator targets (KPI) through sales process, effective account management, introduction, delivery, implementation, and support of commercially competitive customer offerings by highlighting and selling the clinical benefits of Vantive products and services and their potential to improve patient outcomes.

Key Responsibilities

• Responsible for delivery of Sales and other KPI targets (as communicated) for the relevant Business Unit within the defined geographical territory. Actively prospecting, planning, implementing, closing and evaluating sales opportunities throughout the entire sales cycle.
• Managing accounts within the allocated territory to maximize sales by identifying and pursuing growth opportunities, ensuring delivery of both commercially competitive offerings and superior customer service.
• Travel and assistance within other territories within Australia and New Zealand may be required from time to time.
• Out-of-hours, weekend and public holiday travel and/or work may be required from time to time.
• May be requested to take on additional responsibilities (Product Specialist, Field Trainer, Field Team Leader etc.) within the portfolio commensurate with business requirements, product knowledge and experience. Where applicable refer to the job description supplement for additional responsibilities.

Budget/Financial:

• Manages the sales funnel within the defined territory to deliver and exceed sales targets.
• Assists Management Team with sales and expense forecasts as required.
• Provides volume forecasts as required to the Sales Manager and/or Marketing Manager for consolidation into the overall forecasting process
• Ensures all pricing for quotations is compliant with pricing guidance and Business Unit strategy and approved by Manager. Where a pricing proposal is considered inadequate to secure a business opportunity provides feedback to Sales Manager for consideration and action.
• Submits all request terms outside of Vantive Standard Terms and Conditions of Sale (e.g. extended payment terms) to Sales Manager for consideration and escalation.

Education/Training/Clinical:

• Complete all designated internal products, therapy and other company training as required.
• Support the education/training requirements of Health Care Professionals. Plans, prepares, implements and evaluates training sessions in both formal and informal modes to promote competence and confidence in the use of Vantive products. Ensures all training sessions are in line with the overall territory and Business Unit strategies.
• Plans, prepares, conducts and evaluates equipment and product trials and installations to facilitate and drive the sales process / customer acceptance. Ensures alignment with Vantive / industry policies, the most efficient use of resources, alignment with business plan and optimizes the potential for success. Where significant resource investment is required escalates to Sales Manager for approval.
• Ensure that at no time they are involved in the prescribing or medical management of patients. Support and training are only in relation to the technical use of Vantive products, equipment or services.
• Provides first line phone and/or on site clinical / technical support / troubleshooting for equipment and products on an ad hoc basis to promote competence and confidence in the use of Vantive products and equipment. Seeks support from the relevant member of the Business on an as required basis to facilitate timely and accurate resolution to customer perceived issues.
• Plan, prepare, promote, attend and deliver workshops, seminars and conferences as required. At all times only using pre-approved training, marketing and sales materials.
• Ensure that all training is documented as per Vantive policy and procedure.

Legal/Corporate Responsibility:

• Ensure familiarity, and always compliance with all legislation, Industry standards (e.g. MTAA Code of Conduct), corporate and local work instructions and policies relating to governance and ethical standards.
• Ensure familiarity and compliance with the current version of the Vantive Interactions policy in all interactions with HealthCare Professionals.
• Demonstrate leadership within the team to ensure ethics and compliance is at the center of all activities.
• Ensures all promotional and sales activities follow regulatory requirements.
• Report on any noted areas or areas of non-compliance in accordance with Vantive policies.

Marketing:

• Effectively implements and executes the relevant marketing / sales strategy as required.
• Monitors market trends and competitor activities within the territory through direct customer contact, attendance of industry forums and similar and feeds information back to team utilizing the CRM tool.
• Introduce new products to potential customers in line with product launch plans and provide relevant feedback on product use, acceptance, further opportunities and roadblocks to the Manager responsible for the product launch.
• Assist and liaise with marketing on projects as required and agreed to by the Sales Manager.
• Gathers market information in line with requirements from time to time (fulfils requests during the monthly and annual competitor reporting processes).

OH&S & Risk Management:

• Consistently implement all company policies about Occupational Health and Safety and help to keep and make your workplace safer.
• Familiarize yourself with the hazards in your workplace and actively contribute to the risk management process by helping to identify factors that may be contributing to risk and then to identify and communicate all and any actions you feel necessary to eliminate or control the hazard and/or risk.
• Ensure that any machinery, products, equipment and tools are always in a safe condition and are always used, handled and transported safely.
• Familiarize yourself and comply with Manual Handling practices and also any PPE (Personal Protective Equipment) that you may need at internal and external sites (including all clinical environments).
• Familiarize yourself and comply with the Material Safety Data Sheet for every chemical you may come into contact within your workplace and ensure all chemicals and other substances which could cause ill health or injury are labelled properly.

Policy:

• Consistently comply and implement all company policies, procedures and
• processes.

Quality/Pharmacovigilance:

• Reports adverse events and product complaints in accordance with the Vantive policies and guidelines. Is the point of contact between Vantive and customer in relation to complaint handling including:
• Receiving and lodging complaints from customers within required timeframes.
• Liaising and cooperating with all departments as required to facilitate a timely and thorough investigation of the complaint.
• Providing approved feedback back to customers in relation to complaint resolution.
• Liaising with Customer Service to coordinate any replacements and / or required credits. Seeks approvals in line with approval delegations.
• Escalates to Manager where believes corrective action is inadequate.
• Completes all required training and complies with all relevant policies, operating procedures and work instructions relevant to your area of responsibility.
• Actively participates in the process of quality improvement including by suggesting and implementing improvements.
• Participates, as required, in all relevant product field actions, product quality issues and product support activities.
• Works