About this role
Sales Representative
Job Type Full Time, Hybrid Qualification NCE, OND Experience 1 - 2 years Location Lagos Job Field Sales and Business Development Salary Range ₦100,000 - ₦150,000/month
Job Summary
We are seeking a customer-focused and proactive Sales Representative to attend to customers, manage enquiries and orders, follow up with clients, and support the day-to-day sales activities of the business.
Key Responsibilities
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Attend to walk-in customers on onsite days.
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Handle WhatsApp enquiries, customer requests, and product enquiries promptly.
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Process and coordinate individual and group customer orders.
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Follow up with customers on pending enquiries and orders.
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Keep customers updated on the status of their orders.
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Handle customer complaints professionally and escalate issues when necessary.
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Maintain good relationships with existing and prospective customers.
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Support other sales and customer-service activities as required.
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Ensure customer enquiries and orders are properly documented and followed through to completion.
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Work Arrangement
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The role operates on a hybrid basis.
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Mondays and Saturdays: Onsite at the company's location in Isolo.
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Tuesday – Friday: Remote.
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Working hours are 9:00 AM – 5:00 PM.
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Customer messages may occasionally need to be attended to before or after official working hours, depending on business needs.
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Where there is an urgent need to work beyond the stated hours or attend onsite outside the regular onsite days, this will be communicated in advance.
Requirements
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Previous experience in sales, customer service, order management, or a related role.
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Good communication and customer service skills.
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Proficiency in using WhatsApp and other digital communication platforms.
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Strong follow-up and organizational skills.
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Ability to handle multiple customer enquiries and orders simultaneously.
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Must be proactive, responsive, and customer-focused.
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Note: Only shortlisted candidates will be contacted.