About this role
Network International
About The Role:
- We are looking for a commercially driven Sales Representative to grow adoption of Network's payment solutions across the Kenyan market. You will identify high-potential merchants, understand how they accept payments today, and position the right payment solution to help them convert more customers and scale confidently. This is an end-to-end sales role: from prospecting and solution discovery through commercial negotiation, merchant onboarding, activation and early-life relationship management.
Responsibilities
Key Responsibilities
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Build and convert a high-quality sales pipeline:
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Prospect, qualify and win new merchants through targeted outbound activity, referrals, partnerships, market events and digital lead sources.
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Build territory and sector plans that prioritize attractive online-payment opportunities, including retail, travel, hospitality, services, education, digital platforms and other high-growth merchant segments.
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Run structured discovery conversations to understand each merchant’s business model, checkout journey, payment volumes, customer base, operational constraints and growth ambitions.
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Maintain disciplined pipeline hygiene in the CRM, with clear next steps, realistic close dates and accurate sales forecasts.
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Sell consultatively and shape the right solution:
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Present Network’s payment capabilities in clear commercial language, linking features to conversion, reach, customer experience, operational efficiency and revenue growth.
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Develop compelling proposals and business cases covering the recommended solution, commercial structure, implementation needs and expected merchant value.
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Lead pricing and commercial negotiations within approved parameters, balancing competitiveness, merchant value, risk and sustainable revenue.
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Coordinate demonstrations and solution discussions with Product, Technology, Operations, Risk, Compliance, Finance and other specialist teams where required.
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Own the merchant journey from agreement to activation:
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Guide merchants through application, KYC and due-diligence requirements, ensuring submissions are complete, accurate and progressed promptly.
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Partner with implementation and technical teams to coordinate integration, testing, readiness and go-live activities.
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Maintain clear communication throughout onboarding, resolve blockers quickly and set realistic expectations on dependencies and timelines.
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Follow through after go-live to support activation, first transactions and a smooth handover into the appropriate relationship-management model.
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Grow revenue and market intelligence:
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Deliver agreed sales, revenue, activation and payment-volume goals, with consistent focus on quality merchants that can transact and grow.
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Identify opportunities to deepen merchant value through relevant cross-sell and upsell conversations.
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Monitor competitor activity, merchant feedback, sector trends and market needs; convert insights into practical recommendations for Sales, Product and Marketing.
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Represent the company professionally at client meetings, roadshows, conferences, exhibitions and partner events.
Qualifications
Key Requirements:
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A bachelor’s degree in Business, Marketing, Commerce, Finance, Technology or a related field.
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At least 3 years of successful B2B sales or business-development experience, ideally in payments, fintech, banking, e-commerce, SaaS or merchant services.
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A demonstrable record of prospecting, building pipeline and closing new business against individual commercial targets.
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Experience managing a consultative sales cycle involving discovery, proposal development, negotiation, onboarding and stakeholder coordination.
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Working knowledge of digital commerce and online payment journeys, including how merchants accept card, mobile and alternative payment methods.
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Confidence using a CRM to manage opportunities, activities, forecasts and reporting.
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Strong written and spoken English; working proficiency in Swahili.
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Exposure to merchant onboarding, KYC/AML requirements, pricing concepts and cross-functional implementation processes.
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An established network across Kenyan e-commerce merchants, digital businesses, platforms or relevant commercial ecosystems.
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