Sales Representative

Job title: Sales Representative

About the Role The Sales Representative is responsible for selling new/used vehicles at dealership standards to achieve gross profit, volume and guest satisfaction. This role is 100% on-site and requires strong customer interaction and closing skills to drive dealership performance. The position contributes to the overall guest experience and helps achieve dealership objectives.

What You'll Do

• Generates business through daily business traffic and outside sources.
• Assists guests as they enter the dealership showroom or sales lot.
• Assists guests in selecting a vehicle by asking questions and listening carefully to the guest’s responses.
• Fully explains product performance, application, and benefits and offers test drives to all prospects.
• Closes sales by overcoming objections and negotiating price.
• Introduces guests to dealership operations, including the service and parts departments, to emphasize quality and efficiency of the service operations.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• Maintains a prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, processes paperwork, explains warranties, provisions and financing in accordance with established dealership policies.
• Follows-up with Finance to make sure all stipulations for finalizing the paperwork are complete.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

What We're Looking For

• A high school diploma or equivalent, desired.
• Minimum of one (1) year sales experience, preferably in the automotive industry.
• Knowledge of vehicle leasing principles; basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retain automotive sales.
• Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language.
• Learn and understand the federal, state, and local laws which govern retail auto sales.
• Use good judgment in challenging situations; pay attention to detail.
• Follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person.
• Use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable driving record.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice to Have

• Automotive industry experience preferred; 1+ year sales experience.

Compensation & Benefits

• Base hourly rate of minimum wage plus commission, with an estimated monthly earnings range of $3,094 to $26,671 (including hourly pay and commissions/incentive pay and overtime).
• Supplemental pay: Commission pay.
• Benefits: Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k), Other.