About this role
Position: Sales Representative - Quito, Ecuador
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Overview: We are seeking an experienced Sales Representative to drive the adoption of Routres' AI-powered steel trading marketplace throughout Latin America. This role manages the complete customer lifecycle: prospecting, onboarding, negotiations, transaction execution, customer success, and long-term account growth. The ideal candidate combines strong steel industry knowledge, consultative B2B sales expertise, and the ability to build long-term relationships with buyers, distributors, manufacturers, and suppliers.
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Key Responsibilities:
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Sales & Account Management:
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Manage the complete sales cycle from prospecting to post-sale support.
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Qualify leads and develop new business opportunities.
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Guide customers through the onboarding process.
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Coordinate transactions between buyers and suppliers.
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Monitor deal execution and ensure customer satisfaction.
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Identify upselling and account expansion opportunities.
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Business Development:
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Expand marketplace adoption within assigned territories.
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Develop relationships with distributors, manufacturers, processors, and industrial customers.
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Promote long and flat steel products.
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Increase transaction volume and territory revenue.
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Client Relationship Management:
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Build and maintain long-term partnerships with buyers and suppliers.
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Provide consultative guidance on steel sourcing and procurement strategies.
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Deliver exceptional customer service and market insights.
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Support customers with pricing, sourcing, and commercial decisions.
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International Sales Support:
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Connect LATAM customers with suppliers across Europe and Asia.
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Support international transactions and cross-border commercial opportunities.
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Collaborate with global stakeholders throughout the sales process.
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Reporting & CRM Management:
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Maintain accurate CRM records and pipeline visibility.
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Track KPIs, conversion metrics, and sales performance.
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Prepare forecasts and territory reports.
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Leverage marketplace analytics to support sales decisions.
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Cross-Functional Collaboration:
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Partner with Operations, Finance, Logistics, Compliance, Product, and Customer Success teams.
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Ensure accurate order execution and customer experience.
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Provide market feedback and participate in process improvement initiatives.
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Required Qualifications — Must-Have:
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3+ years of B2B sales experience.
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Direct experience in the steel industry.
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Experience selling steel products, metals, industrial materials, or commodities.
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Proven success managing a full sales cycle.
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Strong negotiation and relationship management skills.
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Experience using CRM platforms (Salesforce, HubSpot, or similar).
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Advanced Excel and Google Sheets skills.
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Strong analytical and problem-solving abilities.
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Professional working proficiency in English.
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Native or fluent Spanish.
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Availability to travel within assigned territory.
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Preferred Qualifications:
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Existing network of steel buyers, suppliers, or distributors.
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Experience with long steel products and/or flat steel products.
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Knowledge of international trade, imports, and exports.
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Understanding of logistics, supply chain, and Incoterms.
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Experience working with suppliers or customers across Europe and Asia.
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Bachelor's degree in Business, International Trade, Marketing, Sales, Industrial Engineering, or related fields.