About this role
Job title: Sales Representative / Delegate
About the Role The Sales Representative / Delegate at CFAO is responsible for achieving new business objectives, expanding the client base, targeting and converting key accounts, and meeting sales targets through personal performance. You will promote customer-oriented service and implement actions aligned with the company's strategic vision, while ensuring best practices in new equipment sales procedures.
What You'll Do
- Contact new and existing customers to discuss needs and demonstrate how products and services meet them.
- Cold-calling and canvassing for new business; complete weekly call sheets.
- Answer questions about product ranges, prices, availability, uses, and credit terms.
- Quote prices, credit terms, and prepare tender documentation; submit in a timely manner.
- Highlight product features based on customer needs and technical knowledge; negotiate prices and service terms.
- Ensure mutually agreeable solutions and prompt delivery.
- Maintain customer records using automated systems.
- Identify prospective customers via directories, leads from existing clients, and attendance at trade shows and conferences.
- Prepare and submit sales contracts and orders for processing.
What We're Looking For
- Excellent work ethic: honest, reliable, hardworking, dedicated; pride in work.
- Dedication to service excellence and strong internal/external customer service.
- Strong financial/numerical ability; understanding of business and economic principles.
- Knowledge of developing new business, targeting and converting new accounts.
- Proven entrepreneurial skills and ability to develop, communicate, and implement sales strategies.
- Strong decision-making, initiative, and responsibility; work well under pressure.
- Proactive, with strong prioritising and multi-tasking abilities; problem solving and decision-making.
- Team player; ability to build relationships across all levels; committed to shared goals.
- Ability to grasp and interpret goals and vision and communicate/implement strategies with evident improvement.
Nice to Have
- Experience in equipment sales and tender documentation.
- Experience attending trade shows and conferences.