Sales Representative / Customer Service Representative

Sales Representative / Customer Service Representative

Work Dey HR Services offers a wide range of HR Consulting Services to Organizations and Individuals. We match Suitable andemployable applicants to Genuine Vacancies in Nigeria.

We are recruiting to fill the position below:

Job Title: Sales Representative / Customer Service Representative

Location: Abuja (FCT)

Employment Type: Full-time

Job Summary

We are seeking highly motivated Sales Representatives / Customer Service Officers with exceptional telesales, marketing and convincing skills. The ideal candidate will be responsible for driving sales through phone calls, social media, and physical engagement, converting leads to paying customers, and providing excellent after-sales customer service.

Key Responsibilities

Sales & Marketing:

• Make high volume outbound calls (telesales) to prospective customers from provided leads and personal sourcing
• Aggressively market and sell the company's products and services
• Follow up on all leads, inquiries, and abandoned sales to close deals
• Achieve and exceed daily, weekly and monthly sales targets
• Develop and implement effective sales strategies for customer acquisition and retention
• Upsell and cross-sell company products

Customer Service:

• Handle inbound customer inquiries, complaints and requests professionally
• Provide accurate information about products, pricing, delivery and services
• Build and maintain strong, long-lasting relationships with customers
• Maintain customer database and update CRM regularly
• Escalate complex issues to the appropriate department

Reporting:

• Prepare daily sales reports and submit to the Sales Manager

• Gather market feedback and competitor intelligence

• Requirements & Qualifications

• B.Sc / HND / OND in Marketing, Business Administration, Mass Communication or any related field

• Minimum of 1-2 years proven experience in Telesales, Direct Sales, Customer Service or Call Center roles (Experience in fitness, wellness, tech or lifestyle products is an added advantage)

• Must be between 22 - 35 years

• Exceptional persuasive, negotiation and closing skills

• Great with telesales – confident on the phone, not call-shy

• Excellent verbal communication and convincing skills

• Smart, articulate, well-groomed and customer-centric

• Ability to work under pressure and deliver on targets

• Proficiency in Microsoft Office and social media engagement (WhatsApp, Instagram, Facebook)

• Must reside in Abuja or be willing to relocate.

Key Skills We Are Looking For:

• Telesales & Telemarketing
• Persuasion & Convincing Power
• Customer Relationship Management
• Lead Conversion & Closing
• Good command of English language
• Resilience and result-driven mindset.

What We Offer

• Salary: N150,000 - N180,000 monthly.
• Attractive Commission on every sale closed
• Monthly Performance Bonuses & Incentives
• HMO, Pension and other statutory benefits upon confirmation
• Clear career growth path to Senior Sales Executive / Team Lead
• Intensive sales training and continuous professional development
• Conducive and friendly work environment.

Application Closing Date

16th October, 2026.