About this role
Sales Representative at Almart
- Location: Lagos
- Employment Type: Full-time
- Job Summary
- We are seeking a competent and results-driven Sales Representative to join our team. The Ideal candidate will be responsible for generating sales, engaging prospective customers, converting enquiries into purchases and maintaining strong customer relationships. The role also involves coordinating orders and ensuring a seamless customer experience from the initial enquiry to successful delivery.
- Responsibilities
- Respond to customer enquiries, provide accurate product information and guide customers through the purchasing process.
- Convert potential customers and enquiries into successful sales.
- Follow up on prospective customers, leads and pending enquiries to improve sales conversion.
- Contact customers to confirm orders, product selections, and delivery details.
- Handle customer complaints, order-related enquiries and delivery issues professionally.
- Maintain accurate records of customer interactions, sales activities and orders.
- Prepare sales reports and work towards achieving sales targets.
- Requirements
- Minimum of 2 years of relevant experience in sales, preferably within the e-commerce or retail industry.
- Proven ability to generate leads, engage prospective customers and close sales.
- Excellent verbal and written communication skills.
- Strong customer service, persuasion, negotiation and relationship management skills.
- Proficiency in using CRM software to manage customer relationships, track leads, monitor follow-ups and maintain customer records.
- Strong organisational, problem-solving and time-management skills.
- Basic computer literacy and the ability to maintain digital records and prepare sales reports.
- Ability to work independently and collaboratively.
- Application Closing Date
- 8th December, 2026.