About this role
Sales Relationship Officer
About the Role
- We are seeking a proactive and results-driven Sales Relationship Officer to acquire customers, build lasting client relationships, and drive sales of investment, loan, and savings products.
- The successful candidate will identify prospects, understand customer needs, explain appropriate products, and convert opportunities into sales while supporting customer satisfaction and retention.
Key Responsibilities
- Identify and engage prospective customers through calls, referrals, networking, and field visits.
- Promote investment, loan, and savings products, clearly explaining features, charges, terms, and relevant risks.
- Achieve agreed sales, customer acquisition, and retention targets.
- Build and maintain relationships with individual and corporate clients.
- Follow up enquiries, prepare proposals, and convert prospects into customers.
- Support customer onboarding, loan applications, and required documentation in coordination with relevant teams.
- Maintain accurate customer records and an up-to-date sales pipeline.
- Respond promptly to client enquiries and escalate complaints appropriately.
- Submit regular sales reports and share customer feedback and market insights.
- Follow company policies on customer confidentiality, ethical selling, and compliance.
Requirements
- Relevant qualification in Business Administration, Marketing, Finance, or a related discipline.
- Previous experience selling investment, loan, and savings products within a financial services organisation.
- Proven ability to acquire customers, build client relationships, and achieve sales targets.
- Sound understanding of investment, lending, and savings products and their associated terms and risks.
- Strong communication, negotiation, presentation, and relationship-management skills.
- Proficiency in Microsoft Office and CRM tools.
- Self-motivated, organised, customer-focused, and comfortable with field sales.
- Knowledge of the Abuja market is an added advantage.
Compensation
Competitive Salary + Performance-Based Incentives
Application Closing Date
Not Specified.
Note: Only shortlisted candidates will be contacted.