Sales Operations Specialist

The Company

The energy industry is entering one of the most significant periods of growth and transformation in its history. Meeting the nation’s growing demand for reliable electricity will require new ideas, new infrastructure, and talented people committed to building for the future.

At Cypress Creek Energy, we’re meeting that challenge by developing and operating the energy infrastructure needed to power communities, support economic opportunity, and strengthen resilience. We believe our responsibility extends beyond the grid and that how we build matters just as much as what we build.

That same commitment extends to our employees. We invest in professional growth, encourage collaboration across teams, and provide opportunities to take ownership, expand your expertise, and advance your career. Our culture is grounded in safety, accountability, respect, and a shared commitment to deliver results. Join us and help meet one of the most important energy challenges of our time while building a rewarding career.

Overview

Cypress Creek Solutions is seeking a proactive and results driven individual who is ready to support the growth vision of the Operations and Maintenance organization in a variety of capacities. The Sales Operations Specialist will play a critical role for the Commercial Operations team by preparing proposals, managing opportunity records in our CRM ensuring data quality, maintaining Standard Operating Procedures, and providing sales operations support.

This individual will collaborate with teams and stakeholders across the company to support our growth objectives. An effective candidate will demonstrate comprehensive attention to detail, superior organization, enthusiastic initiative, and an excellent ability to work with others across multiple teams. This position will report to the Vice President, Commercial Operations and be located in one of the North Carolina offices. Other office locations will be considered based on experience.

Essential Duties and Responsibilities:

• Proposal Preparation: Coordinate the preparation of comprehensive proposals and quotes for potential clients, working with the Pricing Manager, Business Development and Account Management to gather necessary details and tailor proposals to customer needs.

• Bid Intake, Coordination, and Submittal: Support Commercial Operations team in distillation of inbound RFPs, internal outreach to stakeholders, and submittal of proposals to customers through various mediums.

• CRM Management: Maintain accurate and up-to-date opportunity information within the CRM, including opportunity entry

• Contract and Purchase Order Handover: Conduct handover process of executed contracts and received Purchase Orders to various internal stakeholders

• Customer Support and Communication: Act as a point of contact for customers during bid process to ensure questions are answered and our proposal is appropriately addressing the RFP

• Sales Data Reporting: Generate and analyze sales reports to support forecasting, performance tracking, and pipeline visibility, identifying trends and areas for improvement.

• Process Optimization: Evaluate existing sales processes and identify opportunities to enhance efficiency, collaborating with cross-functional teams to implement improvements. Own Standard Operating Procedures for bid intake, proposal generation, opportunity entry, PO review and contract handovers

• Sales Enablement: Develop and maintain proposal templates ensuring that the sales team has the resources they need to succeed.

Qualifications

• Experience: 5+ years in a sales support, inside sales, or sales operations role; with at least 2+ years in energy

• Industry

Experience

• Previous experience in the power industry a plus

• Technical

Skills

• Proficient in CRM software (Salesforce), and comfortable with MS Office Suite. Experience with analytics tools is a plus.

• Proposal Management: Experience in managing responses to RFP events and creating proposals

• Communication

Skills

• Excellent verbal and written communication abilities, with a talent for clear and effective customer communication.

• Organizational

Skills

• Strong attention to detail and ability to manage multiple tasks simultaneously, ensuring accuracy and adherence to timelines.

• Analytical Abilities: Experience analyzing data, generating reports, and offering actionable insights to support sales strategy.

• Customer Focused: Demonstrated ability to understand and anticipate customer needs, providing exceptional service throughout the sales process.

• Preferred Education and/or Work

Experience

• Requirements:

• Bachelor's degree in business, computer science, information systems, engineering, or equivalent experience; MBA or other advanced degree valued but not required

• Meticulous organization and critical thinking skills.

• A strong work ethic and strict attention to detail.

• Demonstrated ability to collaborate and problem solve.

• Strong Microsoft Office skillset

• Highly driven and hard working with high standards for themselves and others

• Excellent verbal, written and interpersonal communication skills

• Experience in Salesforce, Tableau a plus

• Embrace and live by the mission and values of Cypress Creek Energy

• Benefits

• 15 days of Paid Time Off, accrual up to 20 days, 11 observed holidays.

• 401(k) Match

• Comprehensive package including medical, dental, vision and health insurance

• Wellness stipend, family planning stipend, and generous parental leave

• Tuition Reimbursement

• Phone Bill Reimbursement

• Fully expensed company travel, mileage reimbursement

• Company Swag

• Cypress Creek Energy is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to providing a workplace that is inclusive and values diversity, and we encourage candidates from all backgrounds to apply.