Sales Operations Manager

About the Role Samsara is seeking a Sales Operations Manager to play a critical role in scaling systems and processes for the Enterprise Sales organization. This role will partner with senior leaders across Samsara’s go-to-market teams to support our Enterprise Account Executives. The ideal candidate will help drive long-term growth as Samsara scales past $1B in revenue, and will bring strong customer service skills, experience maintaining customer records, and the ability to analyze performance data for efficiency. This is a remote position open to US-based candidates, excluding the San Francisco Bay Area, NYC Metro Area, and Washington, D.C. Metro Area. What You'll Do

• Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field.
• Assist in refining the process for intake and prioritization of requests to minimize friction points in the sales pipeline.
• Identify pain points for sales representatives and develop solutions that improve day-to-day effectiveness.
• Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers.
• Work on complex initiatives relating to corporate strategy and long-term goals.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. What We're Looking For
• 6-8 years of experience in a Sales Operations role or similar growth or operations roles in a dynamic environment.
• Ability to drive organizational change by project managing complex, cross-functional initiatives.
• Excellent communication skills with AVP+ levels of the organization.
• Proficiency in Salesforce.com and the overall sales technology ecosystem.
• Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end.
• Experience in Lead to Cash systems and business processes.
• Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level.
• Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations.
• Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes.
• Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional.
• Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required.
• An ideal candidate also has:
• Salesforce CPQ Experience
• High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly.
• Experience as a Salesforce administrator is a plus, but not required. Compensation & Benefits
• Annual Base Salary: $95,497.50–$128,400 USD
• Total Rewards: At Samsara, we build for the people who keep the global economy moving. We want owners, not passen