Sales Operations Analyst

Sales Operations Analyst

Estrada International Staffing Solutions (EISS) is a leading HR consulting and talent solutions firm dedicated to helping organizations attract, develop, and retain exceptional talent. We provide comprehensive human resource services across recruitment, outsourcing, background verification, and HR advisory, ensuring our clients achieve sustainable business growth through people excellence. With a commitment to quality, speed, and professionalism, we partner with organizations of all sizes, ranging from multinationals to indigenous SMEs, across diverse industries. Our tailored solutions are designed to simplify HR processes, enhance workforce capability, and deliver measurable impact. Our goal is bold: becoming the NUMBER 1 GLOBAL HR CONSULTING FIRM. But we can't achieve this alone. We want to forge connections with your organizations and individuals to drive growth and development on a global scale.

Our journey has been paved with successful partnerships with top brands from multinationals to indigenous SMEs across diverse sectors. Our focus on exceptional service and building genuine client relationships is our winning edge. We constantly strive to improve, ensuring a consistently enriched experience for every client. With a commitment to excellence and a passion for supporting the growth and development of reputable brands, we have earned our reputation as a trusted partner in strategic HR consulting. We adapt to the ever-changing industry, providing top-notch solutions that empower organizations. Consider us your gateway to a world of boundless HR opportunities. Join us, and together, let's create a powerful ripple effect that transforms businesses and lives.

We are recruiting to fill the position below:

Job Details

Job Title: Sales Operations Analyst Location: Surulere, Lagos Employment Type: Full-time Work Arrangement: Hybrid (3 days onsite, 2 days remote) Reports to: Business Development Manager (BDM) / Chief Recruitment Officer (CRO)

How You'll Make an Impact

• We are looking for an analytical, detail-obsessed, and commercially minded Sales Operations Analyst to serve as the operational brain of our Business Development unit.
• You are the critical link that transforms raw pipeline activity into predictable revenue forecasts, compelling enterprise proposals, and seamless CRM lead-generation workflows.
• In this role, you will own the Deal Desk and Sales Analytics engine.
• You will spend your days analyzing pipeline conversion metrics, building data-backed sales forecasts, drafting high-stakes proposals/RFPs, and engineering CRM workflows to capture and route leads for the sales team.
• If you excel at turning data into commercial strategy, writing bulletproof client proposals, and optimizing sales technology, your seat is ready.

What You'll Do

Sales Analytics, Forecasting & Predictability:

• Revenue Forecasting & Modeling: Build and maintain predictive sales models, variance reports, and revenue forecasts to give leadership complete visibility into monthly and quarterly pipeline realization.
• Pipeline Conversion Analytics: Track, analyze, and report on key sales performance metrics—Pipeline Velocity, Win/Loss Ratios, Sales Cycle Length, and Lead-to-Opportunity Conversion rates across all EISS business units.
• Performance Dashboarding: Design and update real-time sales performance dashboards for the BDM and CRO, flagging pipeline health risks, quota gaps, and emerging market trends early.

Proposal Writing, Bidding & Contract Governance:

• Proposal & RFP Management: Own the end-to-end drafting, customization, and quality control of client-facing commercial proposals, pitch decks, enterprise RFPs, and tender bids.
• Contract Development & SLAs: Partner with legal and operational leads to draft, standardize, and audit client contracts, Service Level Agreements (SLAs), and retainer agreements, ensuring zero commercial or compliance leakage.
• Pitch Deck Engineering: Collaborate with the graphics and marketing teams to produce high-impact, persuasive presentation decks tailored to C-Suite corporate prospects.

CRM Management & Lead Generation Operations:

• CRM Lead Engine Architecture: Optimize and manage our CRM platform (e.g., Hubspot, Zoho, or Salesforce) to automate lead capture, lead scoring, and automated routing to Business Development Specialists (BDS).

• Lead Generation Data Support: Utilize CRM data, LinkedIn Sales Navigator, and web scraping/enrichment tools to identify, qualify, and feed high-intent corporate lead lists directly to the front-line sales team.

• Sales Enablement & Hygiene: Enforce 100% CRM data hygiene across the sales team, auditing log activities, pipeline stages, and contact records to eliminate data drift.

• What We're Looking For

Professional & Technical Strengths:

• Academic Qualification: Bachelor’s degree (B.Sc / HND) in Business Administration, Economics, Statistics, Finance, Marketing, or a related discipline.
• Sales Ops & Proposal Track Record: Minimum 3 years of hands-on experience in sales operations, deal desk management, commercial proposal writing, or sales analysis within a B2B consultancy, tech, or corporate services firm.
• CRM & Tool Mastery: Advanced proficiency with CRM platforms, sales automation tools, LinkedIn Sales Navigator, and data visualization software (Excel, Power BI, or Looker Studio).
• Commercial Writing & Bidding: Exceptional business writing, proposal drafting, and slide deck structuring skills; ability to convey complex commercial value propositions clearly and persuasively.
• Quantitative Analysis: Deep comfort with mathematical modeling, data manipulation (VLOOKUP, Pivot Tables, INDEX/MATCH, forecasting formulas), and financial metrics.

Leadership & Interpersonal Strengths:

• Rigorous Precision: Obsessive attention to detail in text, numbers, formatting, and legal terms within contracts and proposals.
• Commercial Mindset: Ability to look beyond basic spreadsheets to understand how deal structures, pricing models, and contract terms impact overall profitability.
• Cross-Functional Velocity: Thrives under tight proposal deadlines, working seamlessly across sales, operations, legal, and executive leadership.

Salary

N200,000 Monthly.

Application Closing Date

31st December, 2026.