Sales Officer

First Ally Capital is hiring a Sales Officer in Lagos to drive deposit mobilisation, onboard customers, and manage relationships with retail and small business clients. Responsibilities: - Deposit mobilisation and sales: Achieve growth across KPIs: liability mobilisation, CASA and fixed deposits, new funded accounts, income generation, and e-banking product adoption. Actively seek new sales opportunities through cold calling, networking, referrals, merchant and payroll initiatives, and community outreach. Execute local marketing strategy and develop campaigns to meet branch deposit and revenue targets. Develop and manage referral networks (agents, merchants, employers) to sustain lead flow and conversions. - Account opening and onboarding: Open and convert funded accounts; ensure KYC/AML documentation is complete and accurate before funding. Explain product features, fees and benefits, onboard customers to digital channels (mobile, USSD, internet banking) to increase transactional volumes. Track funding status and hand off transaction processing to operations while ensuring timely follow-up. - Customer Relationship Management: Build and maintain strong relationships with retail and small business customers: conduct periodic account reviews and needs assessments. Cross-sell and bundle products (standing orders, payroll solutions, e-wallets) to deepen wallet share. Expedite resolution of complaints to maximize satisfaction and improve customer experience.