About this role
Magna Housing
Home-based with occasional travel
Join Magna as a Sales & Marketing Officer: drive shared-ownership marketing, guide customers from enquiry to completion, and deliver an excellent, friendly buying journey.
- Salary £31,059 per annum plus additional benefits.
- 37 hours per week.
- Home-based with regular travel to various Magna developments across Dorset and Somerset (Head Office DT1 2PJ) - therefore we suggest that you reside within commutable distance of these counties.
- Permanent position.
- Closing date for applications: 20.10.26 (Midday)
- Interviews will be held in person at our Head Office on the 06.11.26
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
The role & what you take care of:
Ready to help customers find a place they’re proud to call home? We’re looking for a proactive, customer-focused Sales and Marketing Officer to promote and sell our shared ownership homes while delivering an excellent customer experience. You’ll guide customers through their home-buying journey, from first enquiry to completion, helping them feel informed, valued and confident throughout. Working with colleagues across Magna and our external partners, you’ll build strong relationships, identify opportunities and support our processes in a way that reflects our values, keeps customers at the heart of what we do, and helps create better homes and communities. Key duties include:
- Support the Sales and Marketing Manager to plan and deliver effective marketing campaigns for shared ownership and other tenures, helping to promote Magna’s homes to the right customers.
- Gather, collate and prepare the information needed for sales brochures, adverts, explanatory materials and other marketing content, ensuring everything is accurate, clear and aligned with sales and marketing programmes.
- Carry out market research in areas where Magna is building homes and recommend initiatives to help market new homes effectively and attract eligible customers.
- Ensure all marketing materials and activities follow best practice, relevant guidance and external legislation, while organising and publicising sales and marketing events to promote available homes.
- Attend site meetings, contribute to decisions about internal specifications, arrange open days and carry out customer viewings, regularly inspect void homes when needed and nominate eligible customers in line with relevant policies and guidelines. A comprehensive role profile will be provided.
What you need to be successful:
- Customer-focused experience: You will have experience working in a fast-paced, customer-facing environment, with the confidence to support customers, respond to queries and provide a positive, professional service.
- Excellent communication and relationship-building skills: You will be able to communicate clearly and build effective working relationships with colleagues, contractors, partnering agencies and external stakeholders.
- Teamwork and problem-solving: Motivated to work independently and as part of a small team, with the confidence to tackle unexpected problems, think creatively and find practical solutions.
- Organisation, IT and performance awareness: IT literate, with a working knowledge of Microsoft Word, Excel, Outlook or equivalent systems, and able to support the review of performance across agencies such as solicitors, financial advisors and estate agents.
- Relevant sector knowledge and mobility: Experience in property sales, lettings or housing management would be advantageous but is not essential. You will also need a current valid driving licence and access to your own vehicle for work purposes.
Applicants with transferable qualities are encouraged to apply.
Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
Our full range of benefit details can be viewed on our website under each vacancy.
Department
Major Projects
Location
Home-based with occasional travel
Salary
£31,059/year
Closing date
20 October, 2026
Closing time
Midday
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.
We’re proud to be a community-based housing association, providing homes and services to people in the South-West. We’re here to understand our customers’ needs and create places where they feel safe, belong, and can build a future.
Founded in
1993
Co-workers
500
Major Projects
Home-based with occasional travel
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