About this role
Sales Manager
What you’ll do
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As the Sales Manager for Stripe Crypto’s existing business, you’ll lead a team of Account Executives focused on growing our relationships with scaled and mid-market customers. You’ll coach the team on understanding customers’ needs, expanding product adoption, and building lasting partnerships.
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You’ll own the team’s growth and retention performance and partner with Stripe Crypto leadership to shape our long-term existing business sales strategy. You’ll also work directly with strategic, high-growth accounts and bring customer feedback into decisions about our products and customer experience.
Responsibilities
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Lead, coach, and grow a team of Account Executives focused on driving revenue growth from Stripe Crypto’s existing customers in the scaled and mid-market segment
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Own performance against growth and retention targets, including payment volume expansion, cross-selling, product adoption, and renewals
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Partner with Stripe Crypto leadership to build and refine the long-term strategy for our existing business sales approach
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Support Account Executives in developing consultative, solution-oriented approaches that expand customers’ adoption of Stripe’s products and services
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Foster an inclusive, high-performing team culture that emphasizes learning, ownership, and measurable impact
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Collaborate with Product, Marketing, Compliance, and other teams to improve customer experience and retention, and advocate for customer needs and feedback to inform Stripe’s product roadmap and strategy
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Engage directly with strategic, high-growth accounts, including executive-level stakeholders, to build lasting partnerships and drive long-term value
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Who you are
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We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
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Minimum requirements
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6+ years of relevant sales experience
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2+ years of experience leading a team of quota-carrying sales professionals
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Proven track record of driving revenue growth through expansion and retention within an existing customer base
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Demonstrated ability to hire, develop, and manage high-performing sales teams
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Strong executive presence and ability to build and maintain relationships with senior customer stakeholders
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Comfort working with technical products and the ability to translate complex concepts into business outcomes
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Product Sales AE’s must be in their current role for a minimum of 24 months at the time of application.
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This role requires working from the SSF OR NYC office in line with the RTO policy
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Preferred qualifications
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Experience working in a growth-stage web3 or payments company
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Track record of managing complex sales cycles and driving multi-product adoption
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Experience managing teams in a fast moving environment
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Familiarity with payments, fintech or digital assets industry and related customer needs