Sales Manager I, Eats SMB (Sales Plan)

Sales Manager I, Eats SMB (Sales Plan)

The Uber Eats Sales Manager will lead a team of high-performing Account Executives, overseeing their efforts in outreach, negotiation, relationship building and merchant onboarding. Success requires a strategic mindset, the ability to set geo-level commercial strategies, and strong people leadership to guide your team in achieving key business metrics. Equally important is a people-first approach, ensuring the development and growth of your individual contributors. Bonus points if you have experience in the local restaurant industry.

What you’ll do

• Sales Lifecycle Management

• Develop and implement strategic sales plans to acquire new customers.

• Monitor the sales pipeline and forecast revenue.

• Guide account executives through the entire sales process, from prospecting to closing deals.

• Negotiation and Deal-Making

• Assist Account Executives in closing high-value deals.

• Oversee contract negotiations and approval processes.

• Develop strategies to overcome objections and accelerate deal closure.

• Market and Platform Expertise

• Stay updated on industry trends, competitor offerings, and market dynamics.

• Ensure the team has comprehensive knowledge of the company's products or services.

• Sales Coaching

• Track progress against sales targets for the team and individual account executives.

• Identify potential risks to achieving sales targets.

• Hold a high bar for performance and proactively manage performance where needed.

• Effectively roadmap team’s activities.

• Demonstrate understanding of inputs required from team members for success in key tasks; rebalance workload or adjust priorities accordingly.

• Articulate clear vision and areas of strategic focus (including areas to be deprioritized for efficiency) and translate this into actionable plans for team members.

• Basic Qualifications

• Minimum 5+ years of B2B sales experience (high volume, lead generation, outbound prospecting)

• Minimum of 2 years experience leading sales and commercial teams

• Previous experience on client-facing roles, leading teams with client-facing roles

• Bachelor's degree or equivalent work experience.

• Preferred Qualifications

• Previous sales leadership experience.

• Extensive track record of coaching and developing people and building high-performing sales teams.

• Experience using data to identify sales opportunities and improving team performance.

• Experience collaborating with cross-functional teams and partner management.

• Experience project leading and being the point of contact to business

• Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.

• Customer Centricity - A customer-first, customer-always mindset and a passion for working directly with customers.

• Highly organized, proactive, responsive, and efficient.

• Detail-oriented and results-focused with a passion for project management

• Strong professional verbal and written communication.

• Ability to be credible with senior audiences.

• Advanced in one or all of Google Sheets/Excel and/or Salesforce

• Ready to Ride?

• This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

• You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

• Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

• Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.