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Sales Manager (Buy Now Pay Later.)

PalmPay
Benin City, Edo, Nigeria
NGN 150,000 / month

About this role

Sales Manager (Buy Now Pay Later.)

Edo, Akwaibom, Nigeria

Full Time

Mid Level

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Sales Manager - BNPL

  • Job Type - Full Time
  • Qualification - BA/BSc/HND
  • Experience 2 - 3 years
  • Location- Benin City
  • Job Field- Sales and Business Development

Department: Sales

Job Summary

  • The Sales Manager manages BNPL sales promoters across partner stores.
  • The role ensures promoters achieve financing sales targets, maintain accurate KYC documentation, follow BNPL processes, and deliver excellent customer service.
  • Also coordinates with underwriting, verification, and collections teams to ensure smooth customer approvals, disbursement, and onboarding.

Key Responsibilities

  • Supervise and monitor the performance of BNPL sales promoters.
  • Drive daily, weekly, and monthly financing sales targets and conversion rates.
  • Ensure complete and accurate KYC documentation from promoters.
  • Review applications before submission to minimize rejection rates.
  • Handle escalated customer issues on eligibility, repayment, and financing terms.
  • Liaise with underwriting and verification teams to resolve pending applications.
  • Track promoter performance, approval rates, and store-level issues.
  • Ensure promoter compliance with risk controls and fraud-prevention guidelines.
  • Oversee device display standards and stock rotation in partner stores.
  • Maintain strong relationships with store managers.
  • Conduct coaching, field support, and performance reviews for promoters.
  • Prepare and submit daily sales and operational reports.

Requirements

  • HND/B.Sc. in Business, Marketing, or related fields.

  • 2-3 years’ experience in sales supervision (telecom, BNPL, fintech, or FMCG preferred).

  • Strong understanding of customer onboarding, KYC, and credit processes.

  • Leadership experience managing field teams.

  • Excellent communication and customer-service skills.

  • Good analytical and reporting ability.

  • Willingness to work across multiple store locations.

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  • The basic Salary for this role is 150k, Transport 20k plus Commission, Does it work for you?*

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