Sales Executive, Hino

Job title: Sales Executive, Hino

About the Role The Sales Executive for Hino in CFAO Mobility Kenya is responsible for achieving the set sales targets to ensure the profitability of the Hino brand. The role involves field prospecting, managing customer relationships, preparing quotations, facilitating financing and documentation, and coordinating with finance and marketing to drive sales and market share.

What You'll Do

• Conduct regular field visits to prospect for clients to generate sales and gather market information to assist planning and decision making
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales
• Prepare quotations in line with CFAO Mobility Kenya guidelines to assist close sales in a timely manner
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities
• Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention
• Advise clients on finance packages available through partner financial institutions and assist the clients in filling the required documentation to ensure the sales deals are closed
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention
• Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for Hino product segment
• Submit accurate weekly deliveries and order intake data to the Brand Manager to keep track of the monthly sales targets as per budget
• Support in the unit ordering process to ensure optimal stock holding at all times

What We're Looking For

• Minimum academic qualification: Degree in sales and marketing or other relevant field
• Experience: at least 3 years’ working experience in sales in the automotive industry
• Technical: Proficient in Microsoft Office applications; Vehicle driving; Product knowledge (vehicle specifications, basic mechanical knowledge); Knowledge of professional standards
• Functional: Writing skills; Presentation skills
• Behavioral: Excellent customer service; Excellent interpersonal skills; Pleasant and outgoing personality; Strong negotiating and influencing skills; Excellent presentation and communication skills (written and spoken); A team player with a go-getter attitude; Ability to work under pressure and meet sales targets; Organizational skills