Sales Executive (Export)

Sales Executive (Export)

Ho Chi Minh City, Vietnam

req4835

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description

Position Summary

• The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
• This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.

Key Responsibilities

• Respond to export sales inquiries.
• Understand customer needs and recommend appropriate shipping solutions.
• Maintain a high level of product knowledge to effectively address customer questions and concerns.
• Coordinate closely with POLs to push for more import volumes.
• Follow up with potential sales leads to nurture relationships and close sales.
• Achieve and exceed target lifting goals through telemarketing and daily sales visits.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with the sales team to develop and implement effective sales plans.
• Update the market situation to Sales Supervisor / Manager to identify trends, and potential opportunities.
• Attend regular sales meetings to align with team goals and objectives.

Qualifications and Experience

• Key Experience & Qualifications

• Bachelor’s degree.

• Minimum of 2 years of experience in outbound sales or a related field, preferably in the shipping or logistics industry.

• Key Competencies & Skills

• Good in English, both written and spoken.

• Ability to use Word, Excel, PowerPoint, Outlook.

• Good communication and interpersonal skills.

• Good problem-solving abilities and a customer-centric approach.

• Ability to work independently and as part of a team.

• High level of motivation and a results-driven mindset.

• Consistently meets compliance standards

• Please note that this position is open to Vietnamese candidates only.

• Application Eligibility

• This position is open to external candidates. MSC employees who are interested in this opportunity must refer to the Internal Global Job Board and may apply only if the same position is listed there. Please note that this role may or may not be available internally for application.