Sales Executive (Enrol Web Services)

Sales Executive (Enrol Web Services)

Location: Surulere, Lagos

Employment Type: Full-time

Role Summary

• The Sales Executive is responsible for driving business growth by identifying new business opportunities, generating qualified leads, acquiring new customers, and managing customer relationships.
• The role owns the entire customer lifecycle, from prospecting and sales through onboarding, account management, renewals, upselling, and cross-selling to ensure long-term customer value and revenue growth.

Key Responsibilities

Business Development & Prospecting:

• Identify and pursue new business opportunities through cold calling, telemarketing, emails, networking, referrals, events, and digital channels.
• Research target markets, organisations, and decision-makers.
• Generate and qualify leads.
• Build strategic relationships with prospective customers and partners.

Sales & Customer Acquisition:

• Conduct discovery meetings to understand customer needs.
• Present EnrolWeb's products and solutions.
• Prepare quotations, proposals, and commercial offers.
• Negotiate and close new business opportunities.
• Meet assigned revenue and customer acquisition targets.

Account Management:

• Serve as the primary relationship manager for assigned customer accounts.
• Build long-term relationships to ensure customer satisfaction and retention.
• Manage renewals, upselling, and cross-selling opportunities.
• Conduct periodic customer reviews and identify opportunities for account growth.
• Ensure prompt follow-up on customer enquiries and requests.

Pipeline & CRM Management:

• Maintain an active pipeline of qualified opportunities.
• Update all customer interactions and opportunities in the CRM.
• Track prospects from lead through to closed business and ongoing account management.
• Ensure timely follow-up on all opportunities.

Collaboration:

• Work closely with Digital Marketing on lead generation campaigns.
• Coordinate with Service Delivery to ensure smooth customer onboarding and excellent service delivery.
• Work with Finance on quotations, invoicing, and payment follow-up where required.

Reporting:

• Submit weekly reports on:
• Prospecting activities
• Qualified leads generated
• Sales pipeline
• Revenue achieved
• New customers acquired
• Renewals and upsells
• Customer account status

Proposal & Solution Design Support:

• Prepare customer proposals, quotations, and solution presentations in line with customer requirements and company offerings.
• Work with Technical Support, Subscription Management, and Web Development teams to develop accurate scopes of work, implementation plans, and pricing.
• Conduct customer discovery sessions to identify business needs and recommend appropriate solutions.
• Present proposed solutions, value propositions, and project approaches to prospects and customers.
• Ensure all proposals are commercially viable, technically feasible, and aligned with company profitability objectives.
• Follow up on submitted proposals, address customer concerns, and coordinate revisions where necessary.
• Maintain proposal templates, pricing information, and supporting documentation to improve response times and proposal quality.

Requirements

• Candidates should possess a Bachelor's Degree (B.Sc.) or Higher National Diploma (HND) with 3-4 years' experience.

Required Skills

• Strong business development and prospecting skills.
• Excellent communication and presentation skills.
• Relationship-building and customer management skills
• Negotiation and closing skills
• Commercial awareness and business acumen
• Ability to use CRM and sales tools effectively
• Good understanding of technology solutions, including cloud services, Microsoft 365, Zoho, web hosting, domains, website development, and cybersecurity
• Self-motivated, target-driven, and results-oriented
• Strong organisational and time management skills.

Salary

N200,000 - N250,000 monthly.

Application Closing Date

Not Specified.