About this role

We are seeking a proactive and customer-focused Sales Executive to drive sales, build strong customer relationships and manage the store’s online presence, including its social media pages.
The ideal candidate should have a passion for sales, an interest in fashion and textiles, and the ability to engage customers both in-store and online.

Drive sales of the store’s fabrics by engaging walk-in customers, responding to enquiries and identifying new sales opportunities.
Understand customers’ fabric requirements, preferences, budgets and intended use, and recommend suitable options.
Provide accurate information on fabric types, colors, textures, prices, availability and product care where applicable.
Manage the store’s online presence, including its social media pages and other approved digital sales platforms.
Create and publish engaging content showcasing available fabrics, new arrivals, product features, promotions and special offers.
Respond promptly to online enquiries, direct messages and comments, providing accurate product information and pricing.
Maintain accurate records of sales, customer orders, payments and follow-ups.
Monitor fabric availability and communicate low-stock items or popular products to the Store Manager.

BSc, HND or equivalent in Business Administration, Marketing, Sales, Mass Communication or a related field.
Experience in sales, retail, customer service, digital marketing or a related commercial role.
Experience managing social media pages, creating content or handling online customer enquiries is an advantage.
Knowledge of fashion fabrics, textiles or the fashion industry is desirable.

Skills and Competencies:

Strong verbal and written communication skills.
Excellent customer service, interpersonal and negotiation skills.
Confidence in selling products and converting enquiries into purchases.
Familiarity with social media platforms (such as Instagram, Facebook and TikTok)
Basic content creation skills, including taking product photos and videos and preparing engaging captions.
Attention to detail, integrity and professional conduct.
Check how your CV matches this job

Sales Executive