About this role
The Account Team Unit Sales Manager for Public Sector across Canada and Western Canada leads and develops a high-performing, multi-discipline sales team to drive digital transformations for corporate accounts. This role acts as a strategic advisor, shaping customer and partner relationships, and guiding teams to deliver innovative, AI-powered solutions. By orchestrating resources, championing customer-centricity, and maintaining business excellence, the position directly impacts revenue growth, customer satisfaction, and Microsoft’s market positioning. The role also emphasizes talent management, including recruiting, succession planning, change management, and mentoring a capable sales management team to engage with corporate customers and guide their adoption and usage roadmaps.
Responsibilities
- Lead, motivate, and mentor a high-functioning sales management team with different disciplines to drive digital transformations for corporate accounts.
- Attract, retain, and develop top talent; foster a customer-centric culture focused on sales, consumption, adoption, and use through collaboration with peers and extended teams.
- Deliver success through empowerment and accountability by modeling, coaching, and caring.
- Guide teams to leverage storytelling strategies and identify opportunities to drive sales.
- Lead Account Executives to engage with corporate customers to address key business priorities and help customers develop roadmaps to drive adoption and usage.
- Manage Public Sector across Canada and the Western Canada region, spanning multiple industries.
- Develop and coach teams on the key drivers of digital transformation across Microsoft solution areas, including Cloud and AI platforms, AI business solutions, and security; empower account executives and specialists to have meaningful conversations and accelerate digital transformation to Microsoft cloud.
- Oversee development and delivery of value proposition presentations and specialized business plans.
- Direct the efficient orchestration of resources between sales and specialized roles; ensure excellence in territory management, account management, pipeline generation, pipeline management, and overall business disciplines while holding Account Executives accountable for forecasting revenue.
- Cultivate trust and build influential relationships with customers at the CXO level; serve as the voice of the customer for Microsoft and share industry and competitive insights.
- Accelerate career growth by strengthening solution sales, collaboration, and cloud expertise.
Requirements
- Proven experience leading and developing a multi-disciplinary sales management team focused on digital transformation for corporate accounts.
- Demonstrated ability to recruit, perform succession planning, and manage change within a sales organization.
- Strong storytelling and opportunity identification skills to drive sales and create compelling business cases.
- Experience engaging with corporate customers to address business priorities and develop adoption roadmaps; ability to guide teams in engaging Public Sector and Western Canada client populations.
- Deep understanding of digital transformation drivers across Microsoft solutions, including Cloud & AI platforms, AI-powered business solutions, and security.
- Ability to coach and empower account executives and specialists to have meaningful, value-added conversations.
- Experience developing and delivering value propositions and specialized business plans.
- Strong capability to orchestrate resources across sales and specialized roles, and to manage territory, accounts, and pipelines, with accountability for revenue forecasting.
- Proven ability to build trust and influential relationships with senior customer executives (CXOs) and to represent the voice of the customer within Microsoft.
- Commitment to Microsoft’s mission and values, with a growth mindset and a focus on inclusion and collaboration.