About this role
HRLeverage Africa Consulting Limited - Our client in the Fashion Industry is recruiting to fill the position below:
Job Title: Sales / Customer Service Representative
Location: Gwarinpa / Wuse, Abuja (FCT)
Employment Type: Full Time
Industry: Fashion Industry (Wholesale / Retail)
Work Days: Monday to Saturday
Work Time: 8AM - 6:30PM Daily
Job Summary
- We are recruiting for a friendly, proactive, and customer-focused Sales / Customer Service Representative who can engage customers, drive sales, and deliver an excellent shopping experience.
- The ideal candidate will assist customers both physically and online, respond to inquiries, and ensure smooth order processing while representing the brand professionally.
Role Responsibilities
- Attend to walk-in and online customers promptly and professionally.
- Respond to inquiries on WhatsApp, Instagram, and other platforms.
- Assist customers in selecting products and making purchase decisions.
- Process orders, follow up on payments, and confirm deliveries.
- Maintain good customer relationships and ensure satisfaction.
- Achieve daily/weekly sales targets.
- Keep records of sales and customer interactions.
- Escalate complaints or complex issues where necessary.
- Ensure the store or display area is neat and presentable at all times.
Qualifications
- Minimum of OND / HND / BSc in any relevant field.
- 1–3 years experience in sales or customer service (fashion industry is an advantage).
- Strong communication and interpersonal skills.
- Good selling and negotiation skills.
- Familiarity with social media platforms and online sales.
- Customer-focused with a positive attitude.
- Ability to work in a fast-paced environment.
- Proximity to the job locations is an added advantage.
Salary
N120,000 Gross / Month (N114,000 NET).
Application Closing Date
30th December, 2026.