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Sales & Customer Experience Officer

Custom Gifts & Designs Limited
onsite
Lagos Posted Jul 30, 2026

About this role

Job title: Sales & Customer Experience Officer

Job Description

  • The Sales & Customer Experience Officer is responsible for driving sales and delivering excellent customer service across both walk-in and online channels.
  • This role ensures customers receive proper guidance, accurate information, and a seamless purchasing experience while complying strictly with company processes.

Responsibilities

  • Attend to all walk-in customers professionally and promptly
  • Receive, welcome, and guide customers in selecting appropriate products
  • Demonstrate in-depth knowledge of all CGD products and services
  • Educate customers on product options, pricing, and suitability
  • Act as Floor Attendant by:
  • Selecting products from shelves for customers, or
  • Liaising with the Inventory & Warehousing Unit to release products from the warehouse

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