About this role
About the Role
Based in our Edinburgh
Experience
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Centre, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.
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Your Responsibilities
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You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
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Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment
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Delivering home economist-style cooking demonstrations, you will bring our products to life and showcase their practical benefits in real-life scenarios
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With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers
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As part of the
Experience
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Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards
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With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information
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What we are looking for
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Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
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Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
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Experience delivering product demonstrations, providing home economist experiences that engage and inspire customers
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Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences
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Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints
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A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs
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Working Hours
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We have the ability to consider both full-time and part-time hours for this permanent position
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Working either 37.5hours across 5 days, or 22.5 hours across 3 days
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Flexibility is required to meet the needs of the business which will include evening and weekend work
Benefits
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Salary of £13.38, plus a competitive benefits package
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Quarterly and yearly bonus scheme of up to two months’ salary
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Discounts on Miele products for you, your family and friends
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Discounted gym membership and lunch allowance
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Health cash plan and free eye tests
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Additional benefits including financial advice and recognition schemes
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Additional Information
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This role is based in our Edinburgh
Experience
- Centre. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed