About this role
Role Purpose
As a Sales Consultant at Leroy Merlin, you’ll be the face of our store, helping customers discover products and solutions that t their needs while creating a positive and welcoming shopping experience. You will be instrumental in driving sales, delivering outstanding customer service, and enhancing customer loyalty.
Key Responsibilities
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Be the face of Leroy Merlin in-store, engaging directly with customers
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Help customers identify products and solutions that fit their needs
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Create a positive, welcoming, and helpful shopping experience
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Drive in-store sales through effective product knowledge and customer interaction
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Deliver excellent customer service at all times
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Build and maintain strong customer relationships
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Contribute to customer satisfaction and long-term loyalty
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Support the overall performance and success of the store
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Qualification and Experience
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Matric (Grade 12) or equivalent qualification
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Be the in-store representative of Leroy Merlin, engaging directly with customers
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Assist customers in identifying suitable products and solutions based on their needs
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Deliver a welcoming, positive, and helpful shopping experience at all times
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Drive in-store sales through strong product knowledge and effective customer interaction
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Provide consistently excellent customer service
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Build and maintain strong, long term customer relationships
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Contribute to customer satisfaction, loyalty, and repeat business
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Support overall store performance and achievement of sales targets
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Work flexibly, including evenings and weekends as required
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Operate POS systems and basic computer applications efficiently
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Maintain physical capability to stand, walk for extended periods, and lift/move stock when necessary