About this role
About the Role We are seeking a Sales Call Center Agent (B2B) at our Munich headquarters to support our outbound inside sales team. This is a full-time (40 hours/week), fixed-term role for 12 months. The role focuses on outbound outreach to international B2B prospects and requires clear targets. What You'll Do
- Outbound sales & telephone outreach to potential international B2B prospects (Outbound)
- Conduct structured initial and qualification conversations
- Qualification of needs based on defined criteria
- Schedule appointments for the sales team or forward qualified contacts
- Achieve defined KPIs (e.g., number of calls, conversations, qualified leads)
- Documentation & follow-up: maintain and update lead and contact data in the CRM; complete documentation of conversation results per guidelines; follow-up on callbacks
- Campaigns & actions: support marketing and sales campaigns; target defined audiences using campaign lists; collaborate with Inside Sales and Sales teams What We're Looking For
- Enjoy talking on the phone and prospect for new business
- Willingness to contribute to new customer acquisition in an international B2B environment
- Comfortable working toward clear targets and gaining hands-on experience in sales