About this role
Sales Back Office Specialist DACH – German speaking (m/f/d)
Location: Warsaw, Poland | Full-time | Hybrid working model
Join us in designing a scalable sales back office for the DACH region.
You will support our sales teams in their day-to-day business, take responsibility for administrative and coordination tasks and contribute to the standardization of our processes.
As a global leader in the field of in vitro diagnostics, bioMérieux has been developing diagnostic solutions for more than 60 years that help identify the sources of diseases and contamination and thus improve patient care and consumer safety. Do you want to contribute to improving public health with your work? Then become part of our international team.
For our Sales Back Office, we are looking for an experienced commercial personality who will support our team in the reliable and efficient support of our sales processes and work with us to further develop the cooperation within the DACH region.
As a Sales Back Office Specialist DACH (m/f/d), you will be an important interface between sales, finance, marketing, other internal departments and our customers. From our location in Warsaw, you will provide support in particular with administrative and coordination tasks for Germany, Austria and Switzerland. In doing so, you will help to standardize processes, clearly design responsibilities and relieve our sales teams in their day-to-day business.
Your tasks
Processing and coordination of customer inquiries in close cooperation with sales colleagues
Creation, processing and filing of offers and contract-related documents
Administrative and preparatory support for contract processes within the DACH region
Coordination of customer price inquiries and customer supplier information
Maintenance and management of customer master data as well as sales-relevant documents, especially in the CRM system
Collaboration in the coordination and processing of tenders
Support in maintaining our CPQ quotation tool in Salesforce
Assumption of recurring organizational and administrative tasks for the sales teams in the DACH region
Collaboration in the standardization, documentation and continuous improvement of processes within the DACH region
Support for automation and optimization initiatives in the sales back office
Independent processing of smaller projects and special topics in coordination with the team leader
What you bring to the table
Successfully completed occupational training or a comparable qualification
2-3 years of professional experience in a commercial or administrative position, preferably in a sales support function
German at native speaker level and fluent in spoken and written
Fluent in written and spoken English
Knowledge of French is an advantage
Confident handling of Microsoft Office, especially Excel, Word and PowerPoint
Experience with a CRM system, ideally Salesforce and SAP
Experience with automation tools such as Microsoft Power Automate as well as knowledge of AI-based applications is an advantage
Good understanding of commercial processes and sales-related processes
A structured, careful and reliable way of working
Capability to work remotely and independent
Enjoy developing processes and finding pragmatic solutions together with others
Strong teamwork and communication skills as well as a service- and customer-oriented mindset
Initiative, a sense of responsibility and a hands-on mentality
This role requires occasional travel to Germany for meetings, training, and collaboration.
This is what you can expect from us
A versatile job with insight into different sales and business processes within the DACH region
A workplace at our Warsaw location with regular presence in the office
home office of up to three days per week
A structured induction and the opportunity to take responsibility for your own topics
Close cooperation with various internal interfaces in an international environment
Scope for simplification and further development of processes
A wide range of opportunities for professional and personal development, including through Mérieux University
Attractive social benefits
Please send CV in ENGLISH language.
Improving health worldwide is our mission and gives real meaning to everything we do at bioMérieux.
We look forward to receiving your application!
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
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