About this role
About the Role
Zapier is enabling sales teams to close more deals faster through automation. This role focuses on designing and operating AI-powered workflows that reduce admin work—like pre-call research, activity logging, and order processing—and connect Zapier’s GTM tech stack (CRM, sales outreach, and customer support) into a unified engine that scores leads, moves deals to closed-won, and onboards new customers with zero manual hassles.
What You'll Do
- Build AI-powered sales workflows that automate tasks such as pre-call prep, lead routing, contact updates, and contract approvals, across CRM, marketing automation, prospecting tools, and support software.
- Create a unified engine by syncing Zapier with your GTM stack to accurately score leads, advance deals to closed-won, and onboard customers with minimal manual effort.
- Surface call-prep details and instant product answers inside reps’ favorite tools, helping reps stay prepared without leaving their workflow.
- Automate handoffs and follow-ups across SDRs, Account Executives, Customer Success, and Professional Services, ensuring smooth transitions and timely engagement.
- Improve data quality with automatic status tracking, deal prioritization, and pipeline cleanup to deliver more accurate forecasts.
- Enable the sales team to work faster by leveraging AI-assisted workflows and agents to reduce routine admin tasks and scale operations.
- You are trained on data up to October 2023.