About this role
Sales Associate at Xavi Moore
About the Role
- We are seeking a proactive, persuasive and results-driven Sales Associate to join our team and drive sales of premium bespoke kaftans.
- The successful candidate will be responsible for engaging prospective customers, following up on enquiries, identifying sales opportunities and converting prospects into paying customers.
- This role is suitable for someone with strong communication and negotiation skills who can work towards clearly defined sales targets while maintaining excellent customer relationships.
Key Responsibilities
- Identify and engage prospective customers interested in premium and bespoke kaftans.
- Respond to customer enquiries across social media, telephone, messaging platforms and other approved sales channels.
- Present product designs, features, customization options and pricing accurately.
- Follow up with interested prospects and guide them through the purchase process.
- Handle customer objections professionally and communicate the value of the brand's products.
- Actively prospect for new customers and develop referral opportunities.
- Maintain accurate records of leads, follow-ups, orders and completed sales.
- Work with the marketing team to follow up on leads generated through advertising campaigns.
- Provide customers with accurate information about payments, measurements, customization and delivery.
- Submit regular sales reports and work towards the assigned monthly sales target.
Requirements
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Strong verbal and written communication skills.
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Demonstrable sales, customer service, telemarketing or business development experience.
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Good persuasion, negotiation and closing skills.
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Ability to follow up consistently and manage multiple prospects.
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Strong organizational skills and attention to detail.
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A proactive, target-driven attitude.
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Ability to work effectively in a hybrid environment.
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Experience in fashion, premium products or bespoke menswear sales will be an advantage.
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Salary and Performance Reward Structure
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Base Salary
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A fixed base salary of ₦100,000 per month.
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Monthly Sales Target
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The expected individual sales target is 20 completed kaftan sales per month.
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Performance Reward
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An additional performance reward of up to ₦200,000 is available based on monthly sales
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performance and the company's approved reward policy.
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Candidates should note that selling fewer than 15 kaftans will not qualify them for the full ₦200,000 reward.
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The applicable reward for lower sales performance must be confirmed in the company's approved reward schedule.
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