Sales Associate

Peak Saunas

Peak Saunas is one of the fastest-growing premium sauna brands in the United States. We design and manufacture advanced infrared saunas featuring medical-grade red light therapy, ultra-low EMF technology, smart controls, luxury materials, and industry-leading lifetime warranties.

Our mission is to become the most engaging infrared sauna brand in the world: the Peloton of the sauna industry. We're building an authentic, community-driven brand powered by education, storytelling, and real customer experiences.

About the Role

We're looking for a motivated, results-driven Sales Associate to help grow revenue and deliver an exceptional buying experience.

You'll work directly with prospective customers considering a significant investment in their health and wellness, helping them understand our products, compare models, explore financing options, and confidently move forward with a purchase.

This is an inbound sales role focused on educating high-intent buyers, building trust, following up with prospective customers, and converting inquiries into orders. You'll communicate with customers via phone, email, and chat, delivering the personalized, high-touch experience expected from a premium brand.

The ideal candidate is a confident communicator who knows how to sell through education rather than pressure. You should be comfortable handling objections, explaining technical product features, and guiding customers through high-ticket purchase decisions.

Compensation includes a $60,000 annual base salary plus performance-based commission, with on-target earnings (OTE) of $110,000 annually. Commission is tied to monthly sales quota attainment, with additional earning potential for exceeding targets.

What You'll Do

• Sales & Lead Conversion

• Respond to inbound sales inquiries via phone, email, and chat.

• Build trust and rapport with high-intent buyers making significant purchasing decisions.

• Understand customer needs and recommend the right sauna based on their preferences, space, and budget.

• Communicate product features, benefits, pricing, financing options, and shipping timelines.

• Address objections and guide prospects toward confident purchasing decisions.

• Follow up with warm leads, abandoned carts, and past inquiries to convert interest into sales.

• Meet monthly sales quotas and maximize commission opportunities through strong sales performance.

• Maintain accurate lead records, follow-ups, and sales activity in the CRM.

• Product Knowledge & Customer Education

• Develop a deep understanding of Peak Saunas' products, features, and differentiators.

• Explain technical concepts, including infrared technology, EMF levels, red light therapy, and electrical requirements, in a clear and accessible way.

• Help customers compare models and make informed purchasing decisions.

• Stay informed about product updates, promotions, financing programs, and company policies.

• Represent the Peak Saunas brand with professionalism, confidence, and enthusiasm.

• Sales Operations & Cross-Functional Collaboration

• Coordinate with internal teams to confirm product availability, shipping estimates, and order details.

• Maintain an organized sales pipeline and ensure timely follow-up on outstanding opportunities.

• Identify common customer questions, objections, and barriers to purchase.

• Share sales data, customer feedback, common objections, and purchasing trends with the marketing team to inform upcoming campaigns, promotional strategies, and marketing initiatives.

• Collaborate with the broader team to improve conversion rates and the overall customer experience.

What We're Looking For

• Must be located within the United States.
• 2+ years of sales experience, preferably in e-commerce, direct-to-consumer, or high-ticket products.
• Proven ability to build rapport, overcome objections, and convert qualified leads into sales.
• Strong written and verbal communication skills, with the ability to explain complex information simply and persuasively.
• A consultative sales approach focused on understanding customer needs and recommending the right solution.
• Confidence discussing pricing, financing options, and significant purchasing decisions.
• Highly organized, proactive, and consistent with lead follow-up and CRM management.
• Comfortable using CRM systems, chat tools, and other sales platforms.
• Self-motivated, dependable, and comfortable working independently in a fast-growing environment.
• A results-oriented mindset and willingness to be accountable for monthly sales targets.
• An interest in health, wellness, fitness, or recovery is a plus.

Compensation & Work Location

• Base salary: $60,000 annually.
• On-Target Earnings (OTE): $110,000 annually, including base salary and performance-based commission.
• Commission: Earn commission based on monthly sales quota attainment, with additional earning potential for exceeding targets.
• Location: Fully remote within the United States.

About the company

Peak Saunas More jobs America’s sauna outlet & wellness partner1-10 Employees

Chicago

1-10

United States

Learn more about Peak Saunas

Founders

Austin Laud Founder

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