Sales Associate

Job Description

We are currently recruiting for:

Position: Sales Associate Location: Bath Job Type: Part Time – 4 hours per week

We do need team members available when our customers visit the most—so weekend availability is important.

What you’ll do

• This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.

• Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have.

• Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.

• Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.

• What you’ll bring to the team

• A positive, “happy to help” attitude and the desire to make each customer feel supported

• A warm, approachable manner with great listening skills and a passion for genuine hospitality

• Strong communication with both customers and teammates

• An interest in building long‑term customer relationships and creating your own client community

• A commitment to delivering an amazing experience for every rider who comes through our doors

• If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.

• Benefits at Trek

• 25 days annual leave per year, plus bank holidays

• Discounted employee purchase scheme on bikes, parts and accessories

• 24/7 employee assistance program and counselling services

• 24/7 virtual GP services

• Healthcare cashback scheme

• Gym membership discounts and discounts on other health and wellbeing brands

• Annual paid time off for charity work

• Death in service benefit

• Cycle to work scheme

• Salary Sacrifice EV vehicle scheme

• If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

• If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!

• About Us

• Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

• Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For.

• Learn more of why Trek is one of the top 100 Greatest Place to Work.

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