About this role
Job title: Sales Associate
About the Role Join TOUS as a Sales Associate at our CC MAGIC Badalona store. This is a temporary interinidad contract with a 20-hour weekly schedule. You'll work onsite, with shifts from Monday to Sunday based on store needs, including holidays. Your mission is to advise customers, create styling looks with exclusive products, and be part of the special moments our clients experience with the brand.
What You'll Do
- Advise customers and create personalized styling looks using exclusive TOUS products.
- Drive sales and ensure a memorable customer experience.
- Maintain attractive product displays and support visual merchandising in-store.
- Participate in continuous training on product knowledge, customer experience, KPIs, and more.
- Engage with teammates through virtual coffee chats with management and use the TOUS Connect intranet.
- Represent the TOUS brand, follow uniform guidelines, and help customers feel confident and valued.
- Adapt to store needs, including variable schedules and holiday periods.
What We're Looking For
- Passion for fashion and product; enjoy helping clients express themselves through looks.
- Strong communication skills and the ability to connect with customers.
- Multilingual abilities are a plus to assist international clients.
- Customer-service mindset, willingness to learn, and potential; training provided if needed.
- Previous sales experience is ideal but not required; we train you on product and sale techniques.
Nice to Have
- Previous sales experience (preferred but not mandatory).
Compensation & Benefits
- 30% discount on all TOUS products; access to special sales throughout the year.
- Salary flexibility: you can allocate part of your salary to health insurance, meal cards, or personalized training courses, helping with tax savings.
- Access to TOUS Connect intranet and Yammer; virtual coffee chats with leadership; collaborative team environment.