About this role
About the Role As a Sales Associate at Swatch Pitt Street, you will be a key member of the team, delivering exceptional customer service, driving sales and contributing to the store's overall success. What You'll Do
- Provide exceptional customer service and build lasting customer relationships
- Support the team in achieving sales targets and KPIs
- Handle transactions for all types of sales according to company policy
- Ensure the store is clean, presentable and tidy, with products displayed per Swatch Guidelines
- Assist with daily and monthly stocktakes and stock management
- Stay up to date with new products and promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service What We're Looking For
- Experience working within retail sales
- Previous experience working towards sales targets and KPI’s
- Highly developed and proven customer service skills
- Ability to build and sustain lasting customer relationships
- Organized and time-efficient
- Excellent oral and written communication skills
- Full-time availability including weekends Compensation & Benefits
- Collaborative and supportive culture
- Generous employee discount across all Swatch Group brands
- Employee referral program with the opportunity to earn a cash reward
- Access to our Employee Assistance Program
- Comprehensive income protection insurance
- Novated leasing opportunities for electric vehicles
- Extensive professional Learning and Development program
- Annual bonus potential on top of your base salary
- Complementary Swatch loan watch