About this role
About the Role Swatch is building a Future Opportunities Talent Community for upcoming retail opportunities across its stores. Roles include Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers, focusing on delivering memorable customer experiences, applying product knowledge, and supporting store operations. What You'll Do
- Deliver a memorable, personalized customer experience that reflects the Swatch brand
- Share product knowledge with energy and authenticity
- Support merchandising, visual standards, and daily store operations
- Contribute to a vibrant and inclusive store culture
- Lead on the floor to drive sales and elevate the customer experience for Sales Lead / Key Holder; support opening and closing procedures and operational execution; coach and inspire team members to achieve results; act as a role model and brand ambassador
- Partner with the Store Manager to drive business performance; lead, coach, and develop a high-performing team; oversee daily operations including scheduling, inventory, and visual execution; build a culture of accountability, creativity, and collaboration What We're Looking For
- A natural connector with a passion for customer experience
- Inspired by fashion, art, and design trends
- Energetic, adaptable, and thrives in a fast-paced retail environment
- A team player who brings authenticity and positivity
- For leadership roles, experienced in retail with a focus on people development and results