Sales Associate - Salem, NH (Temporary, Part-Time)

Job title: Sales Associate - Salem, NH (Temporary, Part-Time)

About the Role Temporary, part-time Sales Associate role at the L.L.Bean Tuscan Village Retail Store in Salem, NH. You will be the heartbeat of the outdoor gear and apparel departments, delivering world-class service with a smile, engaging customers, keeping the store in tip-top shape, and supporting a collaborative team. The role offers flexible scheduling and opportunities to balance work with outdoor adventures.

What You'll Do

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Value and work collaboratively across differences among team members and customers.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
• Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps; Repetitive motions; Occasionally lift 1 to 20 pounds; Occasionally move and lift objects up to 40 pounds with team lift.

What We're Looking For

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds.

Nice to Have

Compensation & Benefits

• Pay rate: $16 hourly.
• Flexible schedules, competitive pay, fun perks & generous discount, supportive work environment, and opportunities to pursue outdoor interests.
• Benefits package designed to support health and financial goals, and help maintain work-life balance.