About this role
About the Role Michael Kors is seeking a Sales Associate at the Opry Mills location in Nashville to support sales goals, provide elevated customer service, and assist with store operations. This role focuses on fashion knowledge, customer satisfaction, and timely handling of post-sale details. What You'll Do
- Meet sales goals and maximize performance through product knowledge and service standards.
- After closing a sale, monitor shipping, alterations (if applicable), and special requests to ensure customer satisfaction.
- Comply with all sales-related policies and procedures and stay informed about fashion trends.
- Provide the highest level of customer service; build and maintain repeat clientele; utilize the client book; resolve client problems promptly.
- Keep selling floor neat, organized, and stocked; assist in inventory, stock, shipping, and receiving; participate in inventories; follow POS procedures; execute register functions; adhere to schedule; participate in trainings. What We're Looking For
- Minimum 2 years of retail experience.
- Interest in fashion and market trends; strong customer service, communication, and problem-solving skills.
- Ability to manage floor organization, inventory, shipping/receiving, and POS operations.
- Flexibility to work a part-time schedule in a fast-paced retail environment.