About this role
About the Role Michael Kors is seeking a part-time Sales Associate in the Dallas/Fort Worth Metro area to join our retail team and contribute to an elevated customer experience. The role focuses on achieving sales goals, developing product knowledge, and providing support for store operations in a fast-paced fashion environment. What You'll Do
- Meet sales goals
- Utilize elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
- Provide the highest level of customer service
- Build and maintain repeat clientele; utilize client book
- Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and related paperwork
- Participate in inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs and meetings as directed by store management What We're Looking For
- Talented, globally-minded individuals with a passion for fashion
- Ability to thrive in a creative, fast-paced environment
- Customer-service oriented with a focus on building and maintaining repeat clientele
- Interest in fashion industry trends and market dynamics