About this role
About the Role Join Michael Kors as a Sales Associate at our Chesterfield Premium location. You will drive sales, deliver exceptional service, and support store operations in a fashion-forward, customer-centric environment. What You'll Do
- Meet sales goals and utilize elevated levels of sales and service to maximize performance; demonstrate in-depth knowledge of the merchandise; after closing a sale monitor details including shipping, alterations (if applicable) and special requests to ensure customer satisfaction; comply with sales policies; stay current on fashion trends.
- Provide the highest level of customer service; build and maintain repeat clientele; utilize client book; resolve client problems and complaints quickly and effectively.
- Keep selling floor and merchandise neat, organized and stocked; assist in inventory maintenance both in stockroom and on the selling floor; participate in stock, shipping, receiving protocols and related paperwork; participate in inventories; comply with POS policies; properly execute register functions; adhere to work schedule and attendance; participate in training and development programs as directed by store management. What We're Looking For
- Minimum 2 years retail experience.
- Ability to meet sales goals; strong product knowledge; interest in fashion industry and market trends; excellent customer service skills; ability to handle inventory, shipping/receiving, and POS procedures.
- Good communication, problem-solving, and time-management skills; reliable and a team player; willingness to participate in training and development.