About this role
About the Role Michael Kors is seeking a part-time Sales Associate for our Merrimack location to deliver exceptional customer service, drive sales, and support store operations in a fast-paced fashion environment. What You'll Do
- Meet sales goals
- Utilize the elevated levels of sales and service to maximize sales performance
- Demonstrate an in-depth knowledge of the merchandise
- After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- Comply with all sales related policies and procedures
- Maintain a keen interest in the fashion industry and market trends
- Provide the highest level of customer service
- Build and maintain repeat clientele; utilize client book
- Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
- Participate in inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs and meetings as directed by store management What We're Looking For
- Ability to meet sales goals and deliver exceptional customer service, while contributing to store performance
- Willingness to maintain a neat, organized selling floor and support inventory, stock, and receiving processes
- Ability to follow Point-of-Sale policies and procedures and execute register functions
- Commitment to adhering to the scheduled work hours and attending training and development opportunities as directed by management Nice to Have
- Not specified in the posting Compensation & Benefits
- Not specified in the posting