Sales Associate

About the Role

Michael Kors is seeking a Sales Associate to drive store sales goals and build lasting client relationships through exceptional service in a fast-paced fashion retail environment. The role focuses on delivering the highest level of customer service while adhering to company policies and procedures. This position supports sales generation, customer service, and store operations to ensure a polished shopping experience. What You'll Do

• Meet and exceed sales goals and maximize performance through elevated service and product knowledge.

• Demonstrate in-depth knowledge of the merchandise and current fashion trends.

• After closing a sale, manage shipping, alterations (if applicable), and special requests to ensure customer satisfaction.

• Comply with all sales-related policies and procedures and maintain awareness of fashion market trends.

• Build and maintain repeat clientele; utilize client book; resolve issues quickly to ensure client satisfaction.

• Keep selling floor and merchandise neat, organized, and stocked; assist with inventory in stockroom and on floor.

• Assist in shipping/receiving, inventory processes, and related paperwork; participate in inventories.

• Properly execute relevant POS/register functions and adhere to work schedule, time, and attendance.

• Participate in training and development seminars and meetings as directed by store management. What We're Looking For

• Minimum 2 years retail experience.

• Strong customer service orientation with ability to build lasting client relationships.

• Proven ability to meet sales goals and work effectively in a team environment.

• Excellent communication and problem-solving skills.