Sales Associate

About the Role Michael Kors is seeking a part-time Sales Associate in Hershey to drive sales and deliver elevated service in a fast-paced luxury retail environment. This role contributes to the brand’s customer experience by connecting clients with the right merchandise and ensuring a seamless shopping journey. What You'll Do

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management What We're Looking For
• Passion for fashion and ability to stay current on fashion industry trends
• Strong customer service mindset and ability to build and maintain repeat clientele; utilize client book
• Ability to maintain selling floor standards and manage inventory and POS procedures
• Reliable schedule alignment and willingness to participate in training and development
• Team player with good communication and problem-solving skills