About this role
About the Role
Michael Kors is seeking a Sales Associate to drive sales, deliver exceptional customer service, and support store operations in a fast-paced, fashion-forward environment in the Inland Empire area. This part-time role focuses on achieving sales goals, maintaining merchandise knowledge, and ensuring customer satisfaction from sale through post-sale details.
What You'll Do
- Meet sales goals and utilize elevated levels of sales and service to maximize performance
- Demonstrate in-depth knowledge of merchandise and trends
- After closing a sale, monitor shipping, alterations (if applicable), and special requests to ensure customer satisfaction
- Comply with all sales-related policies and procedures
- Build and maintain repeat clientele; utilize client book
- Provide the highest level of customer service and resolve client problems quickly and effectively
- Keep selling floor neat, organized and stocked; assist with inventory in stockroom and on the floor
- Assist with stock, shipping, receiving protocols and related paperwork; participate in inventories
- Comply with Point-of-Sale policies, properly execute register functions, and adhere to work schedule and attendance
- Participate in training and development seminars and meetings as directed by store management
What We're Looking For
- Ability to meet sales goals and knowledge of merchandise
- Strong customer service orientation and ability to build repeat clientele
- Excellent problem-solving and communication skills; resolve client issues quickly
- Organizational skills and attention to inventory, stock, and paperwork
- Proficiency with Point-of-Sale systems and cash handling; capability to properly operate registers
- Time management and reliable adherence to work schedule
- Interest in fashion industry and market trends; willingness to stay current
Compensation & Benefits
- Compensation Range: Local Minimum Wage up to 20.00 USD per hour
- Salary type: hourly