About this role
About the Role Based in a Macy's shop, the Sales Associate delivers an exceptional Lacoste brand experience in-store. You will be the face of the brand, engaging customers, guiding product selections, and ensuring a positive shopping experience while representing Lacoste within the Macy's environment. What You'll Do
- Customer Engagement: Greet customers, understand their needs, and provide assistance in selecting products.
- Sales: Drive sales through excellent product knowledge and customer engagement.
- Store Maintenance: Keep the sales floor organized, stocked, and tidy. Ensure products are displayed attractively.
- Cash Handling: Operate the cash register, handle transactions accurately, and ensure a balanced cash drawer.
- Product Knowledge: Stay informed about new products and promotions, and communicate this information to customers effectively.
- Team Collaboration: Work collaboratively with team members to achieve store goals and provide a high standard of customer service.
- Feedback and Improvement: Actively seek feedback from supervisors to improve sales performance. What We're Looking For
- Strong interpersonal and communication skills: Ability to engage with diverse customers in a Macy’s shop environment and build positive relationships.
- Enthusiastic and customer-oriented approach: A passion for delivering exceptional service and creating memorable shopping experiences.
- Ability to work in a fast-paced environment: Comfortable managing multiple tasks while maintaining attention to detail in a busy retail setting.
- Willingness to learn and grow in a retail setting: Open to ongoing training and development opportunities within the Macy’s shop.
- High school diploma or equivalent: Educational foundation to support retail operations and customer service excellence.
- Flexibility to work various shifts, including weekends and holidays: Adaptable to Macy’s store hours and peak shopping periods.
- Equal Opportunity Employer: We are committed to equal opportunity employment for all applicants.