About this role
Job title: Sales Associate - Fayetteville NY
About the Role As a temporary, part-time Sales Guide at the L.L.Bean store in Fayetteville, NY, you'll be the heartbeat of our outdoor gear and apparel departments, delivering world-class service with a smile. You’ll engage customers, keep the store organized, and adapt to the changing needs of the day while showcasing product knowledge and a love of the outdoors.
What You'll Do
- Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
- Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
- Build Relationships: Value and work collaboratively and respectfully across differences among team members and customers.
- Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
- Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
- Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
- Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
- Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
- Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
What We're Looking For
- Passion for providing world-class customer service.
- Friendly and outgoing communication style.
- Proficiency with computer systems and the ability to learn new technologies.
- Adaptability and openness to change.
- Availability to work varied hours, including nights, weekends, and holidays.
- Genuine passion for the outdoors and participation in outdoor activities.
- Demonstrates capacity for collaborative work in a retail environment, adept at serving customers and teams from a variety of backgrounds.
Compensation & Benefits
- Pay: $17.00 per hour (hourly)
- Flexible schedules
- Competitive pay and generous employee discount
- Benefits package designed to support health and financial goals
- Emphasis on work-life balance and outdoor recharging