About this role
Job title: Sales Associate
About the Role
Crocs, Inc. is seeking a Sales Associate to deliver exceptional customer service and educate consumers about products, promotions, and events. This role supports store teams, drives sales goals, and offers growth potential within a collaborative environment.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model
- Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
- Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What We're Looking For
- Must be 16 years or older
- Possess at least O Level or above
- Minimum 1 to 2 years of working experience, preferably in retail
- Fluent in English; proficiency of other language(s) will be an advantage
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
- Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
- Desire to succeed in a high growth, fast-paced retail environment