About this role
Job title: Sales Associate
About the Role As a Sales Associate at Crocs, Inc., you will deliver exceptional customer service and support store operations in our Singapore location. You’ll engage with customers, educate them about Crocs products, and help execute in-store promotions and events. This role offers growth potential within a fast-paced, customer-focused retail team.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What We're Looking For
- Must be 16 years or older.
- Possess at least O Level or above.
- Minimum 1 to 2 years of working experience, preferably in retail.
- Fluent in English; proficiency in other languages will be an advantage.
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
- Basic computer proficiency in Microsoft Word, Excel and Email and ability to operate retail POS system.
- Desire to succeed in a high growth, fast-paced retail environment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Compensation & Benefits
- Salary range: $11.44 - $13.17 USD per hour.
- The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.