About this role
Job title: Sales Associate - Charlottesville, VA
About the Role The Shops at Stonefield Retail Store in Charlottesville, VA is seeking Temporary, Part-Time Sales Associates to join the outdoor gear and apparel teams. You will be the heartbeat of our store, delivering world-class service, engaging customers, and helping keep the store in tip-top shape while supporting a positive, collaborative work environment.
What You'll Do
- Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
- Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
- Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
- Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
- Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
- Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
- Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
- Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
- Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
- Physical Demands: Able to stand and walk during shift, communicate in person and by headset; occasional ladder use, stairs, ramps; repetitive motions; lift up to 40 pounds with team lift as needed.
What We're Looking For
- Passion for providing world-class customer service.
- Friendly and outgoing communication style.
- Proficiency with computer systems and the ability to learn new technologies.
- Adaptability and openness to change.
- Availability to work varied hours, including nights, weekends, and holidays.
- Genuine passion for the outdoors and participation in outdoor activities.
- Demonstrates capacity for collaborative work in a retail environment, serving customers and teams from a variety of backgrounds.
Compensation & Benefits
- Flexible schedules and work-life balance.
- Competitive pay with pay reflecting skills and experience.
- Fun perks and generous employee discount on L.L.Bean products.
- Comprehensive benefits package designed to support health and financial goals.