About this role
Job title: Sales Associate
We are hiring a full time Sales Associate for our Bicester Village store to deliver an elevated client experience and contribute to Burberry’s retail-led growth. You will play an important role in driving individual and store performance, building meaningful relationships with clients, and representing the brand with confidence and care. This position blends commercial awareness with a passion for service, craftsmanship, and storytelling.
Deliver a consistently exceptional client experience that reflects the Burberry standard in every interaction. Drive individual sales performance while contributing to overall store goals and commercial success. Build long-term relationships with new and existing clients, supporting client development initiatives. Demonstrate strong product knowledge to confidently present collections and develop cross-category sales. Support operational excellence across the store, ensuring high standards in presentation and processes. Embrace the Burberry Experience, bringing the brand to life through service, storytelling, and attention to detail.
Experience in a customer-facing retail or luxury environment is desirable. A strong interest in fashion, craftsmanship, and the Burberry brand. Excellent communication skills with a client-focused approach. Confidence in building relationships and delivering a personalised service. A collaborative mindset with the ability to contribute positively to team performance. Adaptability and a proactive approach to achieving goals in a fast-paced environment.